Conditions of Sale


  1. You are responsible for maintaining the confidentiality of your account on the Registration System and the password we assign to you. You should take all necessary steps to protect your account details and if you believe your account has become compromised, you should contact us immediately. For more information, please visit
  2. We will do our utmost to ensure availability and correctness of our website and registration systems. However, this cannot be guaranteed. We reserve the right to suspend access for repairs or maintenance and will assist within reasonable means to correct any errors in your Registration or account caused by any technical failure on our behalf.
  3. We reserve the right to cancel your registration or refuse access to our website for any reason.
  4. We will protect the information submitted to us within the guidelines of the Privacy Policy as laid out on our website in accordance with the Data Protection Act.
  5. You agree to allow us to publish your nickname and country of origin, along with your current membership level, in public on our website indefinitely. If you are a sponsor, you also agree to allow us to publish your nickname in our Convention Book (Con Book).
  6. You agree to allow us the right to reprint any image submitted through our registration system for the express purposes of customising your convention badge (Con Badge).
  7. All registrations made through our system are reviewed by us for validity. If it is suspected that any of the information provided to us is fraudulent or incorrect, we reserve the right to refuse your registration.
  8. Double and Twin rooms are based on double-occupancy. You must select a room share partner who has the same room type and stay dates as yourself before the close of registration. Otherwise, you agree to let JFTW Registration staff allocate a room partner  who has the same room type and stay dates.
  9. The closure of residential registration will be published with at least one week’s notice, via e-mail, on the JFTW website, the JFTW Forum, and the official Twitter account @jftwconvention. The closure of residential registration will be no later than 4 weeks prior to the convention.
  10. You may change your room type after your initial registration, up until residential registration has closed. However, room types are subject to availability. Your room type and sharing arrangements cannot be changed after residential registration has closed.
  11. You may change your membership level after your initial registration. However, if we have received your payment, you will not be able to change to a cheaper membership level than you have already paid for.
  12. Registrations may be cancelled and refunded (less £50 service fee) within fourteen days of registration. After fourteen days, registrations may be cancelled but are not refundable, except at the discretion of the Board of Directors. Registrations (such as day passes) that took place after registration closing (3rd of March) are not subject to refunds.
  13. You may transfer your registration to another person on a like-for-like basis any time before residential registration closes. To do this, both parties must contact the Registration Team to initiate the transfer.
  14. The convention badge (Con Badge) is your ticket to the convention. Your Con Badge must be visible at all times whilst you are in the convention space.
  15. Your Con Badge remains the property of JFTW UK LTD. until the end of that year’s convention. JFTW UK LTD. reserves the right to ask you to return the badge to us due to breaches of the Code of Conduct. Please see the Code of Conduct for more details.
  16. By registering for a residential membership, you also agree to the Holiday Inn Bristol-Filton’s Reservation Rules and Restrictions, which are available here, and are liable for any costs incurred as a result of breaches of either the JFTW or IHG/HI Conditions of Sale.
  17. The card processor Terms of Service apply to your payment if using the credit/debit payment option. These will be displayed at the time of payment.
  18. Prices are as displayed on the website. The pricing applying to your registration is displayed on the registration summary at the end of the registration process. In the event of an error in the pricing you will be contacted and advised of the correct price.
  19. We reserve the right to vary pricing at short notice – however, the price on the registration summary page is the price you pay (Errors and & Omissions Exempt – see clauses 2 and 18).
  20. All registration options, including room types and membership levels, are subject to availability.
  21. If you choose options that are not available, you will be placed on a waiting list and kept up to date as to your options.
  22. If you are on a waiting list, you may choose to wait for your choice to become available, or you may choose to change your registration options.
  23. JFTW UK LTD. is a limited liability incorporated members club established in the United Kingdom. As such, the jurisdiction of the United Kingdom will apply. Associate membership of JFTW UK LTD. is included as part of every registration, beginning on the date that your registration is fully paid, and ending on the 13th April 2020.
  24. In order to be receive any sponsor package, your registration must be completed and fully paid before the 6th January 2020. From the 31st of January 2020, orders for swag/sponsor items will be finalized, any completed payments received after this date have a first come, first serve basis for any surplus items we still have in stock. There is no guarantee to receive items from payments after this date.
  25. In order to receive the Early Backer discount, full payment must be made before October 31st 2019.
  26. If you have been blacklisted or banned from any other European conventions, or if you have been removed from same, but do not have a ban for a serious offence (Drugs, Assault of a physical or sexual nature), please declare this in the additional comments section and it will be reviewed by our security team.
  27. You will be notified of any changes to this agreement via the e-mail address provided on your registration. You should inform us immediately if you wish to change your registered e-mail address.